Your New Home Warranty

Protecting Your Investment!

A new home is a major purchase with potential to increase in value. Will it be a good investment? Was it built by an experienced professional builder? Were quality materials used? You can see the finished product, but what about those components that you can’t see which make up the structure of your new home? Unlike implied promises or handshake deals, the HOME Limited Warranty assures you that your new home is protected for ten years.

By including the HOME of Texas Limited Warranty with your new home, your builder is backing his or her reputation with a written, insured warranty. If you have a warranted problem within the applicable coverage period, it will be corrected by the builder, or HOME will fulfill your builder’s obligations under the warranty.

A Transferable Warranty Helps You Sell

The HOME Limited Warranty is an excellent sales tool. If you decide to sell your home during the term of the warranty, the remaining warranty protection automatically transfers to future owners.

Peace of Mind

Every builder who offers a HOME Limited Warranty must first meet stringent criteria. Builders are re-screened annually to ensure their performance remains consistent with membership standards. Builders are evaluated on financial stability, customer satisfaction and technical competence. HOME Builders must also comply with specific construction standards in order to have their homes warranted by HOME. If your builder provides the HOME Limited Warranty, you can be certain that your home was built by a qualified professional.

What if your builder is unable to meet the warranty obligations? Builders in the HOME program have an excellent record of fulfilling the terms of the warranty; but, unforeseen circumstances can prevent a builder from keeping his or her commitments. The HOME Limited Warranty is fully insured, and warranted items will be covered by HOME’s insurers if your builder cannot comply.

The Warranty

The HOME Limited Warranty provides ten years of protection for your new home. Be sure to read your warranty book for specific warranty standards, definitions and limits to coverage.

Year 1 – Workmanship and Materials

Warranted callback items in the first year of the warranty period will be corrected by your builder, with backing by HOME’s insurers.

Years 1 and 2 – Major System

If certain portions of the home’s cooling, heating, ventilating, electrical or plumbing systems do not meet the warranty standards in the first two years of the warranty period, your builder will correct the problem.

Years 1-10 – Structural Elements

In the unlikely event that your new home develops a warranted structural defect as described in your warranty book, the defect is covered by your builder in Years 1 and 2 and by HOME’s insurers in Years 3-10.

With any new home, ongoing maintenance is necessary and is the homeowner’s responsibility. Your builder can assist you in understanding how you can take care of your home to avoid problems.

Warranty Resolution

The HOME Limited Warranty defines the gray areas. Standards to determine potential defects, the builder’s obligations, and warranty issue resolution procedures are outlined in your warranty book. HOME’s proven methods help resolve disputes between builders and homeowners. Even with a written warranty, builders and home owners may not always see eye to eye. Fortunately for both parties, the HOME Limited Warranty includes an arbitration process to resolve disputes quickly and inexpensively.